Digital Delivery For eBay Sellers
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When I started out selling on eBay (over 3 years ago now) I didn’t have a clue about where to start with digital product delivery. When I started selling digital products, I knew I needed to automate my sales and delivery process in order to give me time to manage other activities, and to ensure my customers recieved good service. Originally, I would use a series of rules in my email client to manage the delivery of my product - When an email from Paypal arrived confirming a sale my email client (Outlook) would automatically respond with an email giving the download details for my product.
This method was unreliable, and impersonal as each customer would receieve the same email. It also meant my computer had to be switched on in order to deliver my products - not an idea situation. There was also the issue of anyone who sent a fake paypal email would also receive the product - for free. I would definately not recommend anyone to use this method, however after doing some research on eBay today I have noticed there are tonnes of people still not offering automatic delivery for their product - which is an obvious benefit and great selling point. The Internet is all about instant gratification - everyone wants things here and now - no-one wants to wait. If you can’t offer your prospects instant gratification they will more than likely go elsewhere.
So what are the options for you if you want to deliver your digital product to your customers quickly and easily? Well I have experimented with a range of options, but the two I will discuss here are E-Junkie and DLGuard. I’m afraid to say neither of these options are free, but you need to think of this as an investment in your business, and you should be able to make your money back fairly quickly if you are selling regularly on eBay.
E-Junkie - This is a subscription based service, with a range of packages depending on the number of different products you want to sell. They have packages starting from $5 a month up to $125 a month for their most expensive package. For $5 a month you get get started straight away selling on eBay, and can sell 10 different products with a total size of 50mb. This should satisfy most ebook sellers to start with. E-Junkie don’t limit the number of sales you make, so you don’t have to worry if you sell a lot of the same product.
I would recommend this package for beginners as you can easily get started and the $5 fee shouldn’t be too hard for you to make back. This option is also good for beginners as you can upload your files to the E-Junkie server, meaning you don’t need your own hosting. If you’re struggling to sell products on eBay I will be writing more on this topic in the coming months so look out for more tips on this soon.
DLGuard - This is a one-off script based solution which runs from your own server. It is more expensive than E-Junkie, at $127 for a dual-install licence, but does offer far more flexibility and options when selling digital products. You can sell as many products as you want, as well as offering secure shopping carts and membership areas on your own sites once you start developing your online business.
Selling on eBay through DLGuard will of course require you to have your own hosting, but once this is setup it’s fairly easy to setup the auto-sending of your digital products through eBay.
Depending on your requirements these are two options worth considering when selling digital products online. You will need a Paypal account in order to use these options with Paypal, but I’m sure if you’re already selling on eBay then you have one of these. I hope this has helped some of you who may be manually delivering products or using other options which may not be working well for you.
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